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Shipping Locations: GARVEE ships from warehouses located in the United States, prioritizing the warehouse closest to the customer.
Processing Time: Warehouse processing takes 1-2 business days, and shipping takes 2-4 business days.
Free Shipping Service: Free shipping is available in most mainland regions.
Accepted Payment Methods: GARVEE accepts payment methods such as credit cards, PayPal, and Klarna.
Payment Failure Handling: If a payment fails, customers should check their network, payment method, and bank settings, or contact customer support for assistance.
12-Month Warranty: GARVEE provides a 12-month warranty for all products purchased on their official website, covering quality defects.
Warranty Start Date: The warranty period starts from the date the customer receives their package.
Order Cancellation: Orders that have not been shipped can be canceled by emailing support@garvee.com for a full refund.
30-Day Return Guarantee: Customers can return products within 30 days of receiving their package for an exchange or refund if not satisfied.
Return Conditions: Products must be in brand-new, unused condition, including all original packaging and accessories.
Return Shipping Fees: If the return is due to customer reasons, the customer will bear the return shipping costs.
My cat started using it straight away and now sleeps on the top level every day.
Doesn’t wobble even when my larger cat jumps on it.
The 61-inch height gives plenty of levels for my cats.
The sisal is holding up well against daily scratching.
Keeps my cat entertained for hours.
Feels worth it for the quality.
Fits well with my living room.